Utility Service & Billing Inquiries

To start or stop utility service or for billing inquiries, please contact the City of Hamilton Utility Customer Service Division at 513.785.7100 - Monday through Friday, 8:00 am to 5:00 pm (EST) - or via email at customerserviceweb@ci.hamilton.oh.us.

The Utility Customer Service Division is located at:

Hamilton Municipal Building
345 High Street, 1st Floor
Hamilton, OH 45011