The City of Hamilton owns and operates all the utility operations in the City. All of our customer's utility charges, including electric, natural gas, water, wastewater, refuse and stormwater, are included in one convenient, monthly bill.
The City of Hamilton provides its utility customers with a number of convenient ways to pay their utility bill. Payments can be made through the following methods:
Internet/Phone - The most convenient way for Hamilton utility customers to pay their bill is via the internet or phone, utilizing the City's 24 hour-a-day EZ Pay System. Payments can be made using VISA or MasterCard, or as a direct debit from the customer's checking or savings account. Click here to learn more about the City's convenient EZ Pay System and how to use it, as well as to sign up online. Or call toll free at (800) 430-1623 to sign up by phone.
Mail - As always, customers can make payments by mail, using the mailing envelope provided with the customer's utility bill. Payments should be addressed to the City of Hamilton, Customer Service Division, 345 High Street, 1st Floor, Hamilton, OH 45011.
In Person - The City keeps convenient office hours at its downtown Hamilton offices, for those customers that prefer to pay their utility bill in person. Cashiers are available to receive and process payments from 8:30 AM to 5:00 PM, Monday through Friday, on the 1st Floor of the Hamilton Municipal Building, 345 High Street, Hamilton, Ohio.
Night Depository - A night depository box is available for accepting utility payments day or night. The depository is located at the curb, on the Court Street side of the Hamilton Municipal Building. The deposits are collected each business day morning and credited to that day's accounts.
Banks/Credit Unions - Many banks and credit unions offer bill payment options to their customers at little or no cost. Check with your financial institution for details.